FAQ'S

How Can I Track My Order?

Currently, you can track your order on route.com or through the Route app.

Tracking information is also provided at checkout and in the order confirmation e-mail.

How Do I Wash and Dry the Clothing?

Washing:
Sort Clothes: Separate by color and fabric type.
Use Cold Water: Prevents shrinking and fading.
Gentle Cycle: Ideal for most fabrics.
Inside Out: Protects the outer surface.


Drying:
Air Dry: Preferable for most items.
Low Heat: If using a dryer, select low heat.
Remove Promptly: Reduces wrinkles.
Avoid Over-drying: Check periodically.

Do You Ship Internationally?

Yes, we currently ship to all countries around the world!

What's The Return/Refund Policy?

Please refer to our refund policy page for all inquires regarding this matter.